Dimension
Listen Labs
Instrument
Quantitative survey engine
As of 2026-10-14, no survey engine is stated in its public scope (it positions as an interview platform)
Native, with quota and cross-tabs
Sample and fieldwork
Quota control
Not applicable to interviews
Crossed and independent quota on surveys
Own participant network
Yes: 50M+ participants per its site
Yes, with strength in Chinese-speaking markets
Multi-language coverage
Its site claims 120+ languages; its documentation states 90+ in text and 42 with voice moderation
29 interview languages; surveys generated in any language
Interviews
AI-moderated interviews
Core product
Voice, video and text
Interview languages
Yes: 90+ languages in text, 42 with voice moderation (per its docs)
29 interview languages; Chinese available in Mandarin or dialect
Configurable voice
Yes: several voices per language, chosen by tone, pacing and accent, with preview
Yes: 12 selectable voices (six female, six male), each with a preview, and an adjustable speaking rate
Multimodal interaction (sees the respondent)
Reads face and wording in analysis; probing stays conversational
The agent watches the video and probes in real time from what it sees
Emotion analysis
Yes: Emotional Intelligence across voice, face and wording, mapped to six core emotions
Emotion signals from pace, pauses and expression
Clips by question
Yes: clips built from highlighted quotes, plus AI-generated reels
Clips per question, conclusions traced to the recording
Media shown during the interview
Yes: images, video, URLs and Figma prototypes can be attached to a question
Images, audio and video can be shown in the interview
Resume an interrupted session
Yes: the same link on the same device resumes where it stopped
Sessions resume at the break point
Automatic follow-up probing
Core capability
Driven by language and on-camera signals
Analysis and delivery
Evidence behind each finding
Analysis with source material
Answers and clips behind each claim
Statistical modelling on survey data
Interview-focused, with no survey engine, so analysis of survey data sits outside its scope
Regression, reliability and validity analysis, cross-tabs, clustering and weighting run on collected data, alongside interview evidence
Commercial and ecosystem
Public pricing
No; demo request
Published per use
Self-serve signup
No: entry starts from a demo request, after which credits are topped up in the console
Yes: sign up, see pricing and order fieldwork inside the study